INDUSTRIES

HEALTHCARE

Improving patient experiences with healthcare providers is more than smart business, it can positively impact health outcomes.

Discover ways to deliver stand-out patient experiences.

Finding ways to enhance experiences across a patient’s entire healthcare journey has multiple benefits, from improving engagement, to increasing satisfaction, to managing overall healthcare costs.

We understand the nuances of gathering feedback on their healthcare journeys. Providers rely on us to uncover opportunities to enhance patient experiences from appointment scheduling and office visits, through treatment of chronic conditions, recovery and rehabilitation, and everything in between.

Patient Scheduling Review

Shining a light on new patient opportunities

A Patient Scheduling Review is a research framework that provides a check-up on your appointment scheduling process, offering insights into both its strengths and opportunities, to further enable successful outcomes.

Let us help you welcome more patients through your organization’s front door.

CASE STUDY

Repositioning a strong brand to grow market share

CASE STUDY

Repositioning a strong brand to grow market share

“The DRG listened carefully to our research objectives and designed a methodology to secure the brand awareness and preference information we needed to strategically plan more targeted advertising messaging.”

~Healthcare Client

how we help

HOW WE HELP

Discover the ways we use marketing research to help you connect with your audience.

CUSTOMER
EXPERIENCE
RESEARCH

BRAND
EXPERIENCE
RESEARCH

PRODUCT DEVELOPMENT RESEARCH