OUR VISION
AMPLIFY THE CONSUMER’S VOICE, ENSURING THE PRODUCTS AND SERVICES OF TOMORROW ARE BETTER THAN TODAY.
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Let us know how we can help.WHAT WE DO
We help you learn from your customers and swiftly leverage that knowledge so you can elevate your brand.
WHAT WE DO
We help you learn from your customers and swiftly leverage that knowledge so you can elevate your brand.
“The DRG’s expert feedback helps to guide our efforts in the right direction to best benefit our business. We look forward to continued work with this trusted marketing research vendor.“
~Utilities Client“The DRG’s expert feedback helps to guide our efforts in the right direction to best benefit our business. We look forward to continued work with this trusted marketing research vendor.“
~Utilities ClientTHE DRG SPARK BLOG
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Consumers Expect a Phygital Customer Experience: How Banks Are Meeting the Challenge
Is there a single industry that hasn’t been impacted by digital disruption? Brick and mortar retailers are fighting for survival. Healthcare providers are offering telehealth services to meet consumer expectations for on-demand medical attention. Online courses have become commonplace within the…
read more
2019 Market Research Trends: Getting Aligned with Your Customers
Typically, discussions on market research industry trends focus on the growing adoption of technology-enabled tools like mobile surveys, online communities, automation and AI, or emerging techniques like facial analysis or biometric response. Instead of focusing on the newest tech, the trends we’re seeing…
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The 2019 Marketing Trends Shaping Customer Conversations and Experiences
Our customer experience is changing dramatically as the growing adoption of digital technologies continues to influence the way we interact in the world. We see the shifts in customer experience revolving around three key 2019 marketing trends…
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Consumers Expect a Phygital Customer Experience: How Banks Are Meeting the Challenge
Is there a single industry that hasn’t been impacted by digital disruption? Brick and mortar retailers are fighting for survival. Healthcare providers are offering telehealth services to meet consumer expectations for on-demand medical attention. Online courses have become commonplace within the…
read more
2019 Market Research Trends: Getting Aligned with Your Customers
Typically, discussions on market research industry trends focus on the growing adoption of technology-enabled tools like mobile surveys, online communities, automation and AI, or emerging techniques like facial analysis or biometric response. Instead of focusing on the newest tech, the trends we’re seeing…
read moreeBook
Your customers’ experience involves more than their direct engagement with your products and services.
