INDUSTRIES

HEALTH INSURANCE

Deliver superior service by clearly understanding and empathizing with your customers’ unique perspectives.

 
You work hard to provide stability in an ever-changing health insurance environment. Amid rising costs and changes in government regulations, staying informed about the needs of your different audiences is critical.

We help insurers understand the journey from multiple points of view – consumers, employers, providers, and brokers. How can plan satisfaction be improved? Are you offering the right tools and information to meet everyone’s needs? Does your brand resonate with decision makers? Our goal is to help you focus clearly on the essential aspects of your audiences’ experiences, understand their perceptions, and ultimately, improve health outcomes.

Lay the foundation for sustained growth

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CASE STUDY

Segmentation leads to stronger brand relationships

CASE STUDY

Segmentation leads to stronger brand relationships

“The DRG is much more than a research supplier – they are truly consultative and help solve real business needs by delivering high-quality, actionable insights and tools.”

~Health Insurance Client

WHAT WE DO

WHAT WE DO

We help you learn from your customers and swiftly leverage that knowledge so you can elevate your brand.