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The Innovator’s Guide to Customer Experience
This guide helps you build an innovative, future-proof customer experience.
When it comes to CX, innovation is the new standard – not the exception. And when it comes to innovation, the competition is fierce.
This guide teaches you…
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- How to learn from CX disruptors and adopt their innovations for your business
- Tips for finding and leveraging CX innovations in unlikely places and industries
- Step-by-step processes for gaining and using competitive intelligence to inform CX innovation