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Call Center Research Interviewer

PART TIME

We have a great group of curious, creative, hard-working people here ready to welcome you to the team.

 

Find your new work home at The DRG.

Call Center Research Interviewer

The Dieringer Research Group, Inc. (The DRG) has helped its customers improve products and services by collecting consumer opinions through professional interviews for 45 years. In our Call Center, our Research Interviewers conduct telephone surveys by reading scripted questions to targeted members of businesses or the general population. At times, we also recruit people to attend one of our focus group events at our offices in Brookfield, Wisconsin. At The DRG, individual excellence and collective success are rewarded and celebrated. We also believe in giving back to others. Today, we’re looking for friendly and professional people to join our Call Center interviewing team!  Might that be you?”

Description:

As a Call Center Research Interviewer, you will engage people to complete opinion research surveys over the phone. The position offers a part-time flexible schedule, and you will have the ability to set your own schedule between 12 and 29 hours per week. We have both daytime and evening hours available. We provide training as well as rewarding opportunities for growth and development!

Responsibilities:

  • Making outbound calls in a professional, respectful and friendly manner
  • Reading scripts to collect consumer opinions on various topics
  • Recording opinions accurately with a strong attention to detail
  • Working efficiently with profitability in mind

Educational Requirements:

  • High school diploma or equivalent

Experience Requirements:

  • 2 years of customer service or equivalent professional experience

Desired Skills:

  • Computer navigation experience
  • Typing skills >25 WPM

Qualifications:

  • Excellent communication skills and a friendly, positive attitude
  • Dependable and reliable
  • Ability to closely follow written and verbal instructions

Hours: Part-time, 12-29 hours per week

Location:

The Dieringer Research Group, Inc. (The DRG)
200 Bishops Way
Brookfield, WI 53005

Equal Opportunity/Affirmative Action Employer

Date Posted: 2019-05-16