Case Studies Explore the collection of work below to see how we’ve helped our clients make clear, confident decisions about their customers, brand, and employees. Research TypeAll Research TypesCustomerBrandEmployeeExperience FusionExperience ConnectionIndustryAll IndustriesBanking & Financial ServicesHealth InsuranceMarketing & Consulting FirmsHealthcareRetailUA Brand with a Mission: How Goodwill and Gen Z Are Growing TogetherLeading Health Insurer Markets Smarter During Medicare Annual EnrollmentAdvisory Firm Discovers Their Keys to CX GrowthBuilding on Strengths to Fuel Future GrowthListen, Learn, Align: CX & EX Become a Single StoryData Integration Efficiencies Help Tackle Pain Points & Level Up Customer ExperienceLayered Insights Give Enrollment Experience a Competitive EdgeBreaking Through the Noise with a Brand RefreshNurturing Brand Health in a Dynamic Competitive SetIdentifying Ways to Enhance Employee ExperienceStrategic Tracking Program Strengthens Customer JourneyCreating Consumer Connections with Segmentation4 12 5