Marketing & Consulting Firms

Let’s explore solutions for your business needs and challenges together.

Whether it’s marketing and ad agencies or consulting firms, we have a long history of partnering with businesses like yours to provide an extra level of validation for your clients.

When you join forces with The DRG, your clients get double the benefit your expertise backed up by our quality insights. This lets you focus on what you do best, while we focus on what we do best – the research. Together we can build an unparalleled level of trust for your clients. We act as your partner (not just a vendor) to deliver actionable, confidence-building insights that lay the groundwork for your client’s next successful steps.

Areas of Expertise

CX, EX, and BX Listening Programs 

Research Program Design and Review

Cross Program Synthesis and Storytelling

Goal Setting Consultation

Industry Trends Analysis

Emerging Topics

Market Growth and Brand Identity Opps

Competitive Differentation

Popular Research Topics

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Brand Awareness

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Branding Perceptions & Positioning

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Customer Satisfaction & Loyalty

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Brand Equity

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Employee Experience

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Advertising Effectiveness

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Communications Effectiveness

Protecting Security & Data Privacy

As an ISO/IEC 27001 certified organization, we can assure you and your clients that our data protections meet stringent, internationally recognized information security standards.Our infrastructure and data center are equipped to support your privacy and security needs around the clock. ​  

The DRG is certified to protect all personal client information and rights to privacy by having in place an internal compliance team. 

“A Preferred Partner”

The team at The DRG is smart, responsive, and easy to work with. They’re definitely a preferred partner when it comes to our research needs. After working together on numerous engagements for multiple clients, we’ve come to regard The DRG as a true, trusted partner. I recommend The DRG to others in my network at every opportunity.

~Leading Marketing & Creative Agency

Case Studies

From Marketing & Consulting Firms

cx and ex become a single story

Listen, Learn, Align: CX & EX Become a Single Story

Customer & Employee Experience

Captivating Audiences with an Inspired Rebrand

Brand Experience

Stand Out From the Crowd By Refining Brand Identity

Brand Experience

Trusted, Creative, Professional

The DRG is a trusted partner. They bring a level of creativity to research in order to tease out insights. They also have the highest level of integrity and professionalism. The entire process from discovery, to programming, to research, to reporting is well-managed and collaborative.

~Midwestern Advertising Agency

How We Help

Customer Experience

We can evaluate your customer’s experience across multiple channels to help determine if they’ll stick with you or if they’re at risk for switching.

Our focus is on helping you build deeper and more meaningful customer relationships.

Brand Experience

Your brand experience is vital to every aspect of your business. Understanding it is key to continually improving and evolving in an increasingly competitive environment.

You own your brand, make sure you own your brand experience.

It's All About Experience

When our clients need the most holistic approach to tackle pain points impacting customers, employees, and their brand – we can deploy Experience Fusion to dig deep into dozens of data sources.

Experience Fusion uncovers missed connection points to reveal a new way to prioritize how improvements can be made. For banking and financial services clients, it can expose unresolved points of friction and the barriers to resolving those for customers across business units where coordination is required.

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Let's Connect.

It all starts with a conversation.

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